Privacy Policy

Introduction

Fastworks ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We understand that privacy is important to you, and we are dedicated to maintaining the confidentiality and security of your personal data. This policy applies to all information collected through our website, services, and any other interactions you may have with us.

Information We Collect

We collect information that helps us provide you with the best possible service and experience. The types of information we may collect include:

Personal Information

When you contact us, request a quote, or use our services, we may collect personal information such as:

• Your full name and contact details (email address, phone number, mailing address)
• Event details and preferences (event type, date, location, number of guests)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and any special requests or requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. For more detailed information about our use of cookies, please refer to our Cookies Policy.

How We Use Your Information

We use the information we collect for various purposes to provide and improve our services:

• Service Delivery: To process your requests, provide event styling services, and fulfill your orders
• Communication: To respond to your inquiries, send you updates about your events, and communicate important information
• Service Improvement: To analyze how our services are used and identify areas for improvement
• Marketing: With your consent, to send you promotional materials and information about our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect our website, services, and users from fraud, abuse, and security threats

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors for handling transactions
• Email service providers for sending communications
• Website hosting and analytics services
• Event vendors and suppliers when necessary to fulfill your event requirements

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage and backup systems

However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

For event-related information, we typically retain data for a period of time after your event to address any follow-up questions or concerns, and to maintain records as required by law.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations
• Objection: You can object to certain processing of your personal information
• Portability: You can request a copy of your data in a structured, machine-readable format
• Withdrawal of Consent: Where we process your information based on consent, you can withdraw that consent at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry as soon as possible and work with you to address any concerns you may have about your privacy.